Delivery Information
We are committed to delivering your orders promptly and securely. Here are the details regarding our delivery process:
- Delivery Time: Our standard delivery time is approximately 15 days from the date of dispatch. Please note that delivery times may vary depending on the destination and external factors beyond our control.
- Shipping Partners: We partner with reliable shipping carriers to ensure your order reaches you safely and on time.
- Tracking: Once your order is dispatched, you will receive an email with the tracking information. You can use this information to monitor the status of your delivery.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, our returns policy allows you to return the item within 30 days of receipt for a full refund or exchange. Please note the following guidelines:
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with the return instructions and address.
- Shipping Costs: The cost of return shipping is the responsibility of the customer unless the item is defective or the return is a result of our error.
- Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and applied to your original method of payment within a certain number of days.
Contact Us
If you have any questions about our Delivery & Returns policy, please do not hesitate to contact our customer service team. We are here to help!